Helpful Guide To Our Spa
We want your experience at The Retreat to be an inspiring and peaceful experience. Our staff will assist you in designing a personalized treatment that will be the starting point of your journey. We hope this information helps you in answering some of your questions about The Retreat.
Our Mission
We are committed to seeing that all treatments are provided to your satisfaction. If your experience with us is not as expected, please contact owner. Our staff will make every effort to address your concerns. You, our guests, are the most significant element at The Retreat.
Reservations
The Retreat is staffed by independent contractors therefore, each staff member schedules their own appointments. To individually contact our staff members, please click on our staff page for direct information. Services are provided ONLY by appointments. We highly recommend, due to the popularity of our services, scheduling up to one week in advance. A credit card is required to hold your service appointment over $100. The Retreat being small and quaint, has no spa attendant in our waiting room, therefore we discourage walk-ins.
Consultations
Complimentary phone consultations are recommended and available with a staff member of your choosing. A facial consultation is provided with first facial treatment. Please direct any specific questions to the staff member of your choice.
Hours
We are open daily Monday - Saturday. Each staff person has their own personal work schedule available for you. We are closed on Sunday for Worship, rest and spend quality time with our families. Thank You for honoring our values. Special appointments can be made by request.
Arriving
The Retreat has limited parking. For you enhanced relaxation consider arriving 5 minutes prior to your scheduled appointment. This will allow enough time to fill out any intake forms and time to unwind in our waiting room. For your convenience La Toilette is located in the hallway. If thirsty, please ask our staff for water before beginning treatment.
Attire
Most body treatments are enjoyed without clothing however, please wear whatever is most comfortable to you. For your privacy during all treatments, you will be professionally draped with linens, except for the area being worked on. To ensure your comfort and privacy, undergarments may be worn during treatments. During some services a robe and slippers may be provided. Flip-flops and loose pants are recommended for pedicure services.
Health
Certain considerations regarding treatment need to be made for our clients with contra-indications. It is imperative that You disclose to our staff any health concerns, medical conditions and medications before booking your appointment. Conditions include but are not limited to: heart disease, allergies-asthma, diabetes, high blood pressure, acne, implants, recent injuries or surgeries. If at any time during your services you experience any discomfort, alert you therapist immediately.
Alcohol
It is medically advised not to consume alcohol or any other substances prior to any body treatments. Alcoholic beverages will not be allowed in our facility. No exceptions!
Pregnancy
Please notify our staff if you are pregnant when booking your appointment. This will allow us to offer you guidance throughout your pregnancy. While there are few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. It is strongly advised that you receive medical clearance prior to obtaining any services. Treatments will be offered only to those beyond their first trimester.
Comfort
At The Retreat we are concerned for the well being of all our clients. This is your time and you should delight in your spa experience to the fullest. Whether it's the room temperature, the amount of massage pressure, the volume of the music, please notify us of any discomfort or preferences. We discourage shaving prior to hair removal services and before/after exfoliation treatments. Men may shave up to 2 hrs prior to facial. Some treatments may not be performed on sunburned skin. Please remove contact lenses prior to massage and facial treatments.
Chair Massage
You can have a chair massage at our facility. A minimum of 30 minutes is required per session. This service can be performed at your business location for a fee of $1 per minute. A travel fee may also apply.
Bistro
For an additional $10 to any package, you can enjoy the benefits of a spa experience with a meal. Spa packages can include a delicious meal to be delivered while you are indulging in a relaxing spa treatment. These are exclusively created for The Retreat from our local Tea Rooms. For A La Carte treatments, lunch can also be purchased separately.
Payments
We want to guarantee the most enjoyable and relaxing experience possible, therefore each guest is prompted to prepay for services. You will have nothing else to think about as you leave the spa. We accept major credit cards (MasterCard, Discover, Visa, and American Express) plus cash and local checks.
Checks
A fee of 30.00 will be charged for all returned checks! No exceptions!
We want your experience at The Retreat to be an inspiring and peaceful experience. Our staff will assist you in designing a personalized treatment that will be the starting point of your journey. We hope this information helps you in answering some of your questions about The Retreat.
Our Mission
We are committed to seeing that all treatments are provided to your satisfaction. If your experience with us is not as expected, please contact owner. Our staff will make every effort to address your concerns. You, our guests, are the most significant element at The Retreat.
Reservations
The Retreat is staffed by independent contractors therefore, each staff member schedules their own appointments. To individually contact our staff members, please click on our staff page for direct information. Services are provided ONLY by appointments. We highly recommend, due to the popularity of our services, scheduling up to one week in advance. A credit card is required to hold your service appointment over $100. The Retreat being small and quaint, has no spa attendant in our waiting room, therefore we discourage walk-ins.
Consultations
Complimentary phone consultations are recommended and available with a staff member of your choosing. A facial consultation is provided with first facial treatment. Please direct any specific questions to the staff member of your choice.
Hours
We are open daily Monday - Saturday. Each staff person has their own personal work schedule available for you. We are closed on Sunday for Worship, rest and spend quality time with our families. Thank You for honoring our values. Special appointments can be made by request.
Arriving
The Retreat has limited parking. For you enhanced relaxation consider arriving 5 minutes prior to your scheduled appointment. This will allow enough time to fill out any intake forms and time to unwind in our waiting room. For your convenience La Toilette is located in the hallway. If thirsty, please ask our staff for water before beginning treatment.
Attire
Most body treatments are enjoyed without clothing however, please wear whatever is most comfortable to you. For your privacy during all treatments, you will be professionally draped with linens, except for the area being worked on. To ensure your comfort and privacy, undergarments may be worn during treatments. During some services a robe and slippers may be provided. Flip-flops and loose pants are recommended for pedicure services.
Health
Certain considerations regarding treatment need to be made for our clients with contra-indications. It is imperative that You disclose to our staff any health concerns, medical conditions and medications before booking your appointment. Conditions include but are not limited to: heart disease, allergies-asthma, diabetes, high blood pressure, acne, implants, recent injuries or surgeries. If at any time during your services you experience any discomfort, alert you therapist immediately.
Alcohol
It is medically advised not to consume alcohol or any other substances prior to any body treatments. Alcoholic beverages will not be allowed in our facility. No exceptions!
Pregnancy
Please notify our staff if you are pregnant when booking your appointment. This will allow us to offer you guidance throughout your pregnancy. While there are few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. It is strongly advised that you receive medical clearance prior to obtaining any services. Treatments will be offered only to those beyond their first trimester.
Comfort
At The Retreat we are concerned for the well being of all our clients. This is your time and you should delight in your spa experience to the fullest. Whether it's the room temperature, the amount of massage pressure, the volume of the music, please notify us of any discomfort or preferences. We discourage shaving prior to hair removal services and before/after exfoliation treatments. Men may shave up to 2 hrs prior to facial. Some treatments may not be performed on sunburned skin. Please remove contact lenses prior to massage and facial treatments.
Chair Massage
You can have a chair massage at our facility. A minimum of 30 minutes is required per session. This service can be performed at your business location for a fee of $1 per minute. A travel fee may also apply.
Bistro
For an additional $10 to any package, you can enjoy the benefits of a spa experience with a meal. Spa packages can include a delicious meal to be delivered while you are indulging in a relaxing spa treatment. These are exclusively created for The Retreat from our local Tea Rooms. For A La Carte treatments, lunch can also be purchased separately.
Payments
We want to guarantee the most enjoyable and relaxing experience possible, therefore each guest is prompted to prepay for services. You will have nothing else to think about as you leave the spa. We accept major credit cards (MasterCard, Discover, Visa, and American Express) plus cash and local checks.
Checks
A fee of 30.00 will be charged for all returned checks! No exceptions!